Online Student University Registration

ANPC

Consumer Protection & ANPC Compliance

1. Company Information

In accordance with Romanian consumer protection laws, the following are the official details of our company:

2. Return & Refund Policy

Cloud MedEdu Solutions SRL facilitates online university application assistance services, which fall under the category of digital products and services. As such, our refund policy aligns with OUG 34/2014, which regulates digital content purchases in Romania.

Refund Policy:

  • All online registration fees paid through studyinromania.com are non-refundable, in accordance with the registration policies of Romanian universities.
  • By proceeding with payment, you agree to waive your right to withdraw under OUG 34/2014 once the digital service begins.
  • If you encounter technical difficulties or believe there has been a payment error (e.g., duplicate transaction), please contact us immediately for support.

Contact for Support:

📧 Email: onlineregistration@studyinromania.com
📞 Phone: (0040) 769 129 116

3. Complaints & Dispute Resolution

If you have any complaints or concerns about our services, we encourage you to reach out to us first for resolution:

📧 Email: onlineregistration@studyinromania.com
📞 Phone: (0040) 769 129 116

If the issue is not resolved to your satisfaction, you have the right to submit a complaint to:

🔹 Autoritatea Națională pentru Protecția Consumatorilor (ANPC)

🔹 European Online Dispute Resolution (ODR) Platform

4. Data Protection & GDPR Compliance

Cloud MedEdu Solutions SRL complies with the General Data Protection Regulation (GDPR – EU 2016/679) regarding the collection and use of personal data.

We ensure:

  • Personal information is only collected when necessary.
  • Your data is stored securely and never shared without your explicit consent.
  • You may access, modify, or delete your personal data at any time by contacting us.

👉 For more information, please refer to our Privacy Policy.